溝通在人力資源管理中的作用

內(nèi)容摘要

正文

一、溝通概述························································2

1.1溝通的定義·····················································2

1.2溝通的類型·····················································2

1.3溝通的要素·····················································3

二、人力資源管理概述················································3

  2.1人力資源管理的定義·············································3

2.2人力資源的特點(diǎn)·················································4

三、溝通在企業(yè)管理中的目的··········································6

四、有效溝通在人力資源管理中的意義··································6

五、溝通在人力資源管理中的作用······································7

5.1促進(jìn)合作，提高效率············································7

5.2人格尊重，有效激勵(lì)············································7

5.3有效溝通，解決沖突············································8

5.4協(xié)調(diào)關(guān)系，便于領(lǐng)導(dǎo)············································8

六、溝通在人力資源管理中存在的主要問(wèn)題及應(yīng)對(duì)策略····················8

6.1存在的主要問(wèn)題················································8

6.2存在問(wèn)題的應(yīng)對(duì)策略············································9

七、總結(jié)···························································10

關(guān)鍵詞····························································10

致謝詞····························································11

參考文獻(xiàn)··························································12

內(nèi) 容 摘 要

本文就人力資源管理中的溝通的作用進(jìn)行了分析，挖掘了溝通在人力資源管理中的實(shí)際功效，在人力資源管理中，溝通的能夠潤(rùn)滑人際關(guān)系、提升管理效果的重要元素。在現(xiàn)代人力資源管理理論中，一個(gè)基本觀點(diǎn)就是，人力資源在企業(yè)中的作用是最有潛力，也是最具有彈性的。員工個(gè)人的工作熱情、工作態(tài)度以及對(duì)組織的認(rèn)同是極為重要的因素，發(fā)展經(jīng)濟(jì)的目的是為了人。創(chuàng)造財(cái)富的過(guò)程中，也應(yīng)該盡量滿足人的生存、安全、尊重等多層次的需要。管理的過(guò)程是一個(gè)通過(guò)發(fā)揮各種管理功能，充分調(diào)動(dòng)人的積極性，提高機(jī)構(gòu)的效能，實(shí)現(xiàn)企業(yè)共同目標(biāo)的過(guò)程。

分析認(rèn)為溝通對(duì)企業(yè)人力資源管理中的激勵(lì)、領(lǐng)導(dǎo)力提升、解決沖突、促進(jìn)創(chuàng)新有直接影響作用。本文從溝通的概念入手，闡述了溝通在人力資源管理中的重要作用，并通過(guò)指出一些在企業(yè)人力管理中普遍存在問(wèn)題有針對(duì)性的提出一些如何實(shí)現(xiàn)有效溝通的建議。