中小企業運營管理流程設計

1.引言··························································1

2.成都輕備教育科技有限公司運營管理的主要內容····················2

2.1公司簡介·····················································2

2.2主要內容·····················································2

成都輕備教育科技有限公司運營管理流程··························3

3.1公司運營管理含義··············································3

3.2公司運營管理流程··············································3

成都輕備教育科技有限公司運營管理流程及其面臨的主要問題········4

4.1教學運營不到位，教學資料有限··································4

4.2運營推廣疏忽，內部參與度過高··································4

4.3引入話術不恰當，存在欺瞞······································4

4.4人員流動性大，銷售缺乏專業度··································4

5.優化公司運營流程設計的措施····································5

5.1提升教學質量提升教學服務，更新學習資料·······················4

5.2制定并嚴格執行相關制度·······································4

5.3專業推廣人員，內部信息的培訓·································4

5.4重視用戶運營制度管理·········································4

5.5堅持執行控制，相互監督·······································4

6.結論··························································5

7.參考文獻 ·····················································6

中小企業運營管理流程設計

摘要：本文主要以本人在成都輕備教育科技有限公司實習期間，發現的公司用戶運營管理流程所存在的漏洞作為本文的切入點，分析成都輕備在用戶運營管理流程的現狀，用戶運營過程中應該要注意的問題，以及與之相對應改善的運營流程管理作出一些論述，同時，通過總結以往存在的問題為基礎，深思熟慮后，根據自身所有的水平，提出了解決這些當前公司所存在的問題以及其相應的解決方案，來優化成都輕備的用戶運營管理流程，從而，也是為了明確用戶運營的管理制度，提升客戶體驗度，提升企業的競爭價值，促進企業的長遠發展。

關鍵詞：中小企業；營運管理；流程設計